Support

We are there for you

All inquiries are first received at COOR headquarters, where our service team coordinates rapid processing and problem resolution. In the case of specific questions, it calls in the responsible support staff and specialist departments – so that the necessary project knowledge and know-how are available in each case. Because our COOR support is not just about software and solutions, but also about the relationships we have with our customers.

Support hours

MO–TH 8:30 until 12:00 and 13:00 until 16:30 Uhr

FR 8:30 until 14:00 Uhr

Always in contact

You need assistance from our support team? Contact us – gladly by mail or also with a call!

If you do not have a service agreement with us, unfortunately, we have to charge for your requests. You can find an order form for technical support without a service agreement here (German):